Privacy Policy
At OrgaLife, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website, use our services, or interact with us.
1. Information We Collect
- Personal Information: Name, email address, phone number, shipping address, billing address, and payment details.
- Account Information: Username, password, and order history.
- Usage Data: Pages visited, time spent on our website, browser type, device information, and IP address.
- Cookies & Tracking: We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.
2. How We Use Your Information
- Process and fulfill your orders.
- Communicate with you about your orders, promotions, and updates.
- Improve our products, services, and website.
- Personalize your shopping experience.
- Ensure security and prevent fraud.
- Comply with legal requirements.
3. Communication Consent (WhatsApp, RCS & SMS)
By providing your phone number while placing an order, signing up on our website, or submitting any form on our platform, you explicitly consent to receive order updates, delivery notifications, promotional offers, and service-related communications from OrgaLife via WhatsApp, RCS (Rich Communication Services), SMS, and other messaging channels.
You may withdraw this consent at any time by replying "STOP" to any message you receive or by contacting us at care@orgalife.in Once you opt out, we will stop sending promotional messages, though you may still receive essential transactional updates related to active orders.
4. Sharing Your Information
- Service Providers: Trusted third parties who help us operate our website, process payments, deliver products, or provide customer service (including messaging platforms such as WhatsApp Business API providers).
- Legal Authorities: When required by law or to protect our rights and users.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
- We do not sell your personal information to third parties.
5. Data Security
We use industry-standard security measures to protect your data from unauthorized access, loss, misuse, or alteration.
6. Your Choices
- You can update or correct your personal information by logging into your account.
- You may opt out of marketing emails by clicking the "unsubscribe" link in our emails.
- You may opt out of WhatsApp/SMS/RCS communications by replying "STOP" or contacting us directly.
- You can manage cookie preferences through your browser settings.
7. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: care@orgalife.in
Address: Orgalife Food & Beverages Private Limited, Raipur, Chhattisgarh
